Hi everyone,
We've created an application containing a window with a chart that works fine on most computers.
Some of our client's PCs have encountered the error shown in the image attached.
This error is triggered while calling the function grDeleteSeries on the aforementioned chart, and it apparently happened randomly on some computers, while others have shown no issues.
P.S.: The PCs that have encountered this problem have Windows 7 64 bit as the O.S.. Other PCs with the same configurations work just fine
P.S.2: Our applications see all of the necessary Windev DLLs, that are located in C:\Program Files (x86)\Defende\Bin, by inserting this folder path into the environment variables of Windows
P.S.3: All of the PCs are run as Administrator.
[attachment 2622 grafici.jpg]
We've created an application containing a window with a chart that works fine on most computers.
Some of our client's PCs have encountered the error shown in the image attached.
This error is triggered while calling the function grDeleteSeries on the aforementioned chart, and it apparently happened randomly on some computers, while others have shown no issues.
P.S.: The PCs that have encountered this problem have Windows 7 64 bit as the O.S.. Other PCs with the same configurations work just fine
P.S.2: Our applications see all of the necessary Windev DLLs, that are located in C:\Program Files (x86)\Defende\Bin, by inserting this folder path into the environment variables of Windows
P.S.3: All of the PCs are run as Administrator.
[attachment 2622 grafici.jpg]