So, in order to be able to develop mobile apps for iphone, I need ot own an iphone and a mac...ok
---RANT MODE ON--
This morning, I found out that the screen of my iphone 6 was popping out of the case (and no, it did NOT fall)...
There are also defects in the display (vertical line)...
I of course tried to push it back it... no luck
I looked it up online, and it appears that it's a well known problem due to the crappy quality of the batteries apple is using. After a time, they SWELL and push the screen out...
It also appears that if you live in the USA, where lawsuit cost a lot of money, and you have that problem, you can just go to an apple store and they will exchange the phone for FREE !!!
Great, how do I do that in Guadeloupe?
Well first, I go on the apple web site to find WHERE to go... No luck... If you try and find a repair option in Guadeloupe, you end up chasing your tail through page after page (select the country, even though localization is authorized, select the type of product=iphone, select that you want a repair, click on localize, go round to the country and start again...
At some point, I was finally able to corner the web site into giving me the address of a repair guy in Guadeloupe. I called them, and NOTHING is free. At best, it will cost me 100 Euros.
So I decided to try and call Apple directly on their support line... When I called, I had a message saying that the call was billed 17c/minute.
So, let me get this straight :
- crappy quality parts in their product
- battery is swelling and breaking the 600+ euros phone
- battery will probably catch fire at some point and destroy (... something ...)
- support part of apple France web site is so badly made that instead of telling me it can't help me, it's just looping around and wasting my time
- I have to pay to repair that crap (and probably get another crappy battery in the process), so rinse and repeat
- and even to TALK to somebody about it at apple, I have to pay and they are happy to stay on the line for as long as I want, as long as I keep paying
In my opinion, that is highway robbery
And I know that I will pay to have the privilege to continue making applications for their system... But I need to rant a little about it first...
Ok guys -RANT MODE OFF-
have a good day !
---RANT MODE ON--
This morning, I found out that the screen of my iphone 6 was popping out of the case (and no, it did NOT fall)...
There are also defects in the display (vertical line)...
I of course tried to push it back it... no luck
I looked it up online, and it appears that it's a well known problem due to the crappy quality of the batteries apple is using. After a time, they SWELL and push the screen out...
It also appears that if you live in the USA, where lawsuit cost a lot of money, and you have that problem, you can just go to an apple store and they will exchange the phone for FREE !!!
Great, how do I do that in Guadeloupe?
Well first, I go on the apple web site to find WHERE to go... No luck... If you try and find a repair option in Guadeloupe, you end up chasing your tail through page after page (select the country, even though localization is authorized, select the type of product=iphone, select that you want a repair, click on localize, go round to the country and start again...
At some point, I was finally able to corner the web site into giving me the address of a repair guy in Guadeloupe. I called them, and NOTHING is free. At best, it will cost me 100 Euros.
So I decided to try and call Apple directly on their support line... When I called, I had a message saying that the call was billed 17c/minute.
So, let me get this straight :
- crappy quality parts in their product
- battery is swelling and breaking the 600+ euros phone
- battery will probably catch fire at some point and destroy (... something ...)
- support part of apple France web site is so badly made that instead of telling me it can't help me, it's just looping around and wasting my time
- I have to pay to repair that crap (and probably get another crappy battery in the process), so rinse and repeat
- and even to TALK to somebody about it at apple, I have to pay and they are happy to stay on the line for as long as I want, as long as I keep paying
In my opinion, that is highway robbery
And I know that I will pay to have the privilege to continue making applications for their system... But I need to rant a little about it first...
Ok guys -RANT MODE OFF-
have a good day !